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FAQ
The Ins And Outs of How We Do Business
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How soon must I cancel my appoinment?We ask that you give us a 24 hour notice when cancelling your scheduled service. This will help us in finding our staff members another job that day.
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Do I need to provide any of the cleaning products/materials or equiptment?We provide our own cleaning products, and have green products available upon request. If you have specific products that you prefer our cleaners to use, just leave them out and we will gladly use them.
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Do your wash windows?Unfortunately, we do not wash windows
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If I do not cancel my appointment within 24 hours will there be a charge?Yes there will be a fee of 1/2 of the total cost for the service(s) scheduled.
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Will I have the same Cleaner each visit?We will do our best to ensure you have your regular cleaner, but this is not always possible to due illness, vacations, etc. Our cleaners will always respect your home. Their only purpose while in your home is to clean.
Billing & Pricing
Find The Best Package For Your Budget
Payments Accepted
Payment by check, cash, or credit card is due in full on the day of your service. We can also send invoices through paypal.
Cancellation Policy
We ask that you give us a 24 hour notice when cancelling your scheduled service. This will help us in finding our staff members another job that day.
Satisfaction Guarantee
We have built our business on reputation by providing our clients with the best possible service. Because we are human, we know that from time to time, things will be missed. Should this happen, please let us know by phone or email and we will make it right at no charge to you.
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